BeltOutlet.com Reviews

I placed one star here because it's the only way I can write a review. Beware of ordering from here. Period. Two "single" cotton hankerchiefs, totaling $26.00. They are selling items at 3X to 4X cost and are not who you THINK you have placed your order thru, which is BELK stores. BELK should be ashamed of their poor vendor (marketplace) selections. If you order from BELK on-line... Beware! Cannot reach this company by phone. Cannot return items. Cannot get help from BELK either. Thank goodness only $26.00 and not a large purchase. Thank goodness.

Do not shop at this company. I tried calling to ask a few questions about a $6,000.00 order I was going to place. I tried over 20 times on different days and times, BUT no one would answer the phone except a Robot.

Poor Customer Service so I will spend my money elsewhere.

Ordered a "pajama set", only the top came and the color was so vastly different than what was on their website, which looked more like a bluish grey. The pajama set was overpriced anyway.. feel sick to my stomach to have blown over $35 for nothing. Too many liars and thieves in this world, that's for sure!

Immediately after purchasing, I called to cancel. I left a voice mail with my name, order number and return phone number. Got no reply. I then sent 2 emails asking to please cancel. NO REPLY. I had to go through PayPal before they deigned to answer me, to which they replied that they never received anything from me asking to cancel. This is absolutely unacceptable. They tell you right on their website to call if you need to cancel. What's the point?! I do NOT recommend this company. They took 4 days before even shipping, yet told me it was shipped and they cannot cancel now. Maybe if you would have replied when first contacted, you could have canceled the item. Negligent

I ordered 2 stretch braided belts (identical to the one I already own, just different color) in size M 34-36. When they arrived it was obvious that they were mis-labeled & actually were closer to a size L 40+. I sent them back via Wal-Mart. Now I'm being charged a return shipping fee for their mis-labeled product. On-line customer chat choose to ignore my request for assistance & closed that chat conversation w?o any assistance. VERY POOR CUSTOMER SERVICE!!! I'd give no stars if possible.

I ordered 2 stretch braided belts (identical to the one I already own, just different color) in size M 34-36. When they arrived it was obvious that they were mis-labeled & actually were closer to a size L 40+. I sent them back via Wal-Mart. Now I'm being charged a return shipping fee for their mis-labeled product. On-line customer chat choose to ignore my request for assistance & closed that chat conversation w? O any assistance. VERY POOR CUSTOMER SERVICE! I'd give no stars if possible.

Great site and responsive company. I've ordered items from this business oft and on for several years. I've never had a problem. They'll quickly inform you if there's a problem or delay in a purchase. Very quick in sending products along to customers, my experience. Oh, they have end-of-season sales items, that can be a real bargain. Also, closeout products can be a very good sale. Company sells adults and childrens' accessories, travel items, seasonal items.